Gaming is entertainment, and mk99 wants you to enjoy it in a healthy way. Following our responsible gaming guidelines significantly reduces the risk of addiction. Keep yourself safe — and your family too.
Responsible play at mk99 is more than following rules — it is a mindset. When you treat gaming as entertainment, know your limits, and can stop when needed, that is what it truly means to play responsibly.
Responsible gaming means playing within your financial means, keeping track of time, and taking breaks when needed. At mk99, we believe enjoying the experience in a healthy way matters more than winning.
To encourage responsible play on our platform, we provide a range of tools and resources that help players stay in control. At mk99, your wellbeing always comes first.
Our platform is designed to keep every player protected.
Set a daily, weekly, or monthly session time limit. You'll receive an automatic alert when your time is up.
Set a daily, weekly, or monthly deposit limit based on your budget. You will never be able to exceed it.
Whenever you feel like you need a break, you can pause your account for anywhere between 24 hours and 6 weeks.
If you feel at risk of developing a problem, you can exclude yourself from the platform for a set period of time.
Decide in advance how much you are comfortable losing in a day or a month. Once your limit is reached, you will be stopped automatically.
Mk99 ensures that only individuals aged 18 and above are permitted to use the platform.
Log in to mk99, go to Account Settings, and you will find all the Responsible Gaming tools there. They are simple to use and can be activated at any time.
Set a maximum deposit limit per day, week, or month. Any changes take 24 hours to take effect.
Once a gaming session starts, you will receive a reminder after a set amount of time. Keeping this enabled makes it easier to avoid spending too long at the table.
If you just need a short break, you can temporarily suspend your account for anywhere from 1 day to 6 weeks.
If you need a long-term break, you can set a permanent self-exclusion of 6 months to 5 years. Your account cannot be reactivated during this period.
Gaming addiction often develops gradually. Many people do not realize when entertainment has turned into a problem. If you notice any of the following signs, it is time to take action:
Responsible gaming does not mean giving up gaming — it means playing smart. Follow these simple habits to keep gaming enjoyable at all times:
Before you start, decide how much BDT you are willing to spend. Never go beyond that amount.
Decide in advance how long you will play each day and set an alarm.
Wins and losses are a normal part of gaming. If you lose, do not chase your losses.
Avoid gaming when you're feeling angry, frustrated, or stressed.
Take at least a 10–15 minute break every hour. It keeps your eyes fresh and your mind clear.
This is entertainment, not a career. Keeping that mindset will save you a lot of frustration.
Maintain a social life alongside gaming. Balance is essential.
Never gamble while under the influence — your judgment and decision-making are impaired.
Review your gaming habits at least once a month — how long you played and how much you spent.
If you feel you are losing control, reach out to mk99 Support or a professional for help.
Mk99's self-exclusion feature lets you voluntarily take a break from the platform for a set period of time. During this period, you will not be able to play any games, make deposits, or claim bonuses.
During your self-exclusion, mk99 will not send you any promotional emails or notifications. The process is handled with complete confidentiality.
Mk99 strictly prohibits gaming for anyone under 18. Age verification is mandatory during our registration process. If a minor has access to your device, please take the following steps:
Problem gambling is a mental health issue. There is no shame in it. Getting help at the right time makes recovery much faster. Beyond mk99 support, you can also reach out through the following:
Our support team is available 24/7. For any account issues or to request self-exclusion, start a live chat with us directly.
Send us an email at our support address. All responsible gaming requests are handled with the highest priority.
Seek help from a psychologist or counselor who specializes in gaming addiction. Mental health services in Bangladesh are more accessible today than ever before.
Talk openly with the people close to you. Family support is one of the most powerful tools for overcoming any challenge.
Mk99 is always here for you. Use our safe gaming tools, stick to your budget, and enjoy gaming as entertainment. Register today and become part of our responsible gaming community.